Garden services · Your questions
A little clarity
before the first cut.
From visit frequency to green waste, here are the practical details to discuss when planning garden care.
Can I book a once-off garden cleanup?
Yes, you can enquire about a once-off cleanup. Describe the overgrowth, leaves, beds, and lawn that need attention. The scope, access, availability, and waste arrangements are confirmed before booking.
What can a regular garden visit include?
A regular visit can combine mowing and edging, weeding, hedge or shrub trimming, and general tidying. Agree on the tasks for your property so that the quote clearly describes what is included.
How often should I arrange garden care?
The right interval depends on growth, season, garden size, and the finish you want. Discuss weekly, fortnightly, or occasional care as preferences; the actual schedule is confirmed with the business.
Is garden refuse removal included?
Please request it when enquiring. The volume of leaves, grass, and cuttings and the removal arrangements should be agreed in your quote. Building rubble and general household rubbish are outside the garden service scope.
How is the price worked out?
Garden size and condition, tasks, access, frequency, and waste removal all influence the quote. Overgrown gardens or a first cleanup may need a different scope from an ongoing maintenance visit.
Which areas do you cover?
We provide garden services within Gauteng only, mainly in Johannesburg South and the Alberton area. If you are elsewhere in Gauteng, include your suburb in your enquiry so we can confirm availability. We do not operate outside Gauteng.
Do you look after business properties?
You can enquire about office gardens and shared outdoor areas as well as residential gardens. Include access arrangements and any preferred working hours so the scope can be discussed.
How should I prepare for a visit?
Before an agreed visit, discuss gate access, pets, obstacles, and any areas or plants that need special care. Move loose personal belongings from the areas to be worked on and identify any known hazards.
What happens if the weather is unsuitable?
Discuss the plan for unsuitable weather when arranging the service. Any change to an agreed visit needs to be confirmed with the business.
Are the before-and-after images real projects?
The current comparison is an AI-generated illustration of possible garden maintenance improvements. It is not a record of work completed by The Lawn Experts.
Do you provide large tree removal or specialist services?
Large tree removal and work outside the listed garden-care scope require a separate discussion. Do not assume specialist work is included in an ordinary garden maintenance quote.
Planning your visit
When do you operate?
Our regular service days are Monday to Friday. Saturday and Sunday visits are by special enquiry and arrangement. Contact us to confirm an available time.
How do I send my quote enquiry?
Use the contact-page planner to prepare your details, then choose WhatsApp or email. Your chosen app opens with your message prepared; review it and press Send there. You can also call us directly.